Frequently Asked Questions

What is Glide?

Glide is a ride-hailing platform that connects passengers with drivers for safe, convenient, and affordable transportation. Book a ride in minutes via our app!

Where is Glide available?

We currently operate in Zanzibar and Dar es Salaam.

How do I create an account?

After downloading the App you can sign-up with your phone number. Also provide your email address and make sure to verify it as receipt for the trip is sent to the email address.

Can I use the app without an account?

No - you need an account to book rides and ensure safety for all users.

How do I book a ride?

1. Open the app and enter your pickup/drop-off locations
2. Choose your vehicle type (e.g., Glide, Boda, Bajaji)
3. Confirm your ride and track your driver in real time

Can I schedule a ride in advance?

Yes! Tap the calender icon next to the Where to? field on the App and select your preferred date and time.

How is the fare calculated?

Fares depend on distance, time, demand, and vehicle type. See the price estimate before confirming your ride.

What payment methods are accepted?

What safety features do you offer?

• Driver background checks
• In-app emergency button
• Real-time trip tracking